Store Policy

Cranky pants Commitment To Your Privacy Online

Your privacy is important to us. To better protect your privacy we provide this policy statement explaining our online information practices and the choices you can make about the way your information is collected and used. We endeavour to make our policy statement transparent, easy to understand and ensure it is available via the homepage and at every point where personal information is requested.

The information gathered

This notice applies to all information collected or submitted on our Cranky pants website when you transact with us to buy our products.

The type of information collected on these pages includes:

Name
Address
Phone number
Email Address
Credit/Debit Card Information

Sometimes you may be requested to enter information about other people. This may include gift certificates you wanted mailed directly to the recipient, or merchandise you want delivered to a special address. In this case the information that we need to collect includes:

Name
Postal Address
Phone Number

The way information is used

Cranky pants will use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to fulfil that order.

We use the information you provide about someone else when placing an order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Cranky pants never uses or shares the personal information provided to us online in any way unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

At Cranky pants we are committed to stringent data security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You can correct or change data in your personally identifiable information at any time by logging into the secure customer area of the site and altering your details. A password is required to login to the secure area, so you are the only one who can view or edit your personal details.

Remember internet and banking passwords are your private property don’t share them or leave them in obvious places.

Changes to our Privacy Policy and Practices

Cranky pants commits to keeping this Privacy Policy current, and we will inform you of any changes that we make.

Policy on Cookies

Cookies help web sites remember who you are and what you did last time you were there. There are 2 types of cookies, temporary cookies and persistent cookies. Temporary cookies create a link between the web sites server (computer ) and the user's computer. The temporary cookie takes the form of a unique code (session ID ) that holds no personal data or content. As the name suggests, temporary cookies are deleted when you leave a web site.

Persistent cookies are more permanent in nature, and can store various bits of information. The Cranky pants web site will place a persistent cookie on your computer if you decide to order off the site. The Cranky pants cookie will contain no personally identifying information, but will allow us to provide better service by remembering some of your previous settings.

Specifically, when you place products in your Cranky pants shopping basket, we will save a cookie on your computer that will act as a "pointer" to your shopping basket. This allows you to leave and return to the site as many times as you want before you complete your order. The only thing that is stored in the Cranky pants cookie is your shopping basket ID.

Cookies are required for ordering on Cranky pants, so if you wish to order, you need to set your computer to accept cookies (most browsers are set to accept them by default). We will not use the cookie for anything other than the uses mentioned above.

Additional Privacy Protections for Children Using the Internet

Cranky pants supports the online industry in recognising that children, including young teens, may not be able to make informed choices about personal information requested online.

Accordingly, Cranky pants does not target children or teenagers (younger than eighteen years of age) for collection of information online. Cranky Pants does not solicit or collect customer identifiable information targeted at children and teenagers under eighteen and does not allow anyone else to do so on our Web Site.

How To Contact Us

Should you have other questions or concerns about our privacy policies, please send us an email at info@crankypants.biz